Grooming is unpredictable. Your dog may not have been cooperative. Your dog’s hair may not have the same consistency as that other dog. Your dog may have insisted on tilting his head to the right the entire time we were trying to shape his face. It’s important to remember that we are here not only to make your dog look awesome (which is always the goal), but to also make your dog’s grooming experience as positive and enjoyable as we can.